Contact information for existing pre-paid
card programme customers
Current programmes
Raphaels Bank operates more than 70 pre-paid card programmes throughout Europe. The contact details for these are listed below.
If you cannot find the card programme you are looking for, or you have any other enquiry, please don't hesitate to call us on 0207 292 5487 and a member of our friendly team will be able to assist you.
EPIPOLI Gift Card
Gestito da: Financial Services UK Ltd
Linea di cliente: +39 02 4032 6047
Perso /Rubato: N/A
Email: Client Support Supervisors
Website: www.getmybalance.com
Termini e Condizioni/Foglio Informative: Epipoli.pdf
Ryanair Cash Passport (Italia)
Gestito da: Access Prepaid Worldwide Ltd
Linea di cliente: 800 784 451
Perso /Rubato: 800 784 451
Email: cardservices@travelex.com
Website: www.cashpassport.com/ryanair
Foglio Informative: Foglio Informative
Termini e Condizioni: Termini e condizioni
3V Gift Card
Managed by: 3V
Customer line: NA
Lost/Stolen: NA
Email: queries@3v.ie
Website: www.3vgiftcards.com
O2 Money
Managed by: O2 Money Card
Customer line: +33 1890 812102
Lost/Stolen: +33 1890 812102
Email: customercare@o2money.ie
Website: www.o2.ie/o2money
g2g Card
Managed by:
Cambridgeshire County Council
Cambridgeshire County Council
Customer line: NA
Lost/Stolen: +44 (0) 207 127 0009
Email: info@g2gcard.co.uk
Website: www.prepaid365.coml
Pure, Bonusbond
Managed by: Grass Roots Group
Customer line: +44 (0) 1442 829400
Lost/Stolen: NA
Email: NA
Website: www.grg.com
ICE Travellers cashcard
Managed by: ICE
Customer line: +44 (0) 844 800 3979
Lost/Stolen: +44 (0) 800 434 6771
Email: cashcard@iceplc.com
Website: www.iceplc.com
OnePay
Managed by: Modus
Customer line: +44 (0) 845 652 1971
Lost/Stolen: NA
Website: www.myonepaycard.com
NexPay
Managed by: Nexagen
Customer line: +44 (0) 207 043 71 62
Lost/Stolen: +44 (0) 207 043 71 62
Email: NA
Website: www.nexpaycard.com
AVIVA Options Card
Managed by: AVIVA
Customer line:
+44 (0) 1603 208931
Lost/Stolen: NA
Email: helpdesk@aviva.co.uk
Website: www.aviva.co.uk
Yuna
Managed by: Prepaid Program Company
Customer line:
+44 (0) 845 8610 010
Lost/Stolen: +44 (0) 203 1474 790
Email: info.uk@yunacard.com
Website: www.yunacard.com
SDG Gift Card
Managed by: SDG Closed Loop
Customer line: +44 (0) 1603 208931
Lost/Stolen: +44 08448 222 321
Email: queries@very.co.uk
Website: www.very.co.uk
Store Financial Gift Card
Managed by: Store Financial
Customer line: 0845 686 2273
Lost/Stolen: 0845 686 2273
Email: NA
Website: www.storefinancial.com
Transcash
Managed by: Transcash Corp Ltd
Customer line: +33 811 560 851
Lost/Stolen: +33 153 882 274
Email: service-client@trans-cash.fr
Website: www.transcash.com
Travelex Cash Passport
Managed by: Travelex
Customer line: +44 (0) 8000150401
Lost/Stolen: +44 (0) 8000150401
Website: www.Travelex.co.uk
Monument / Rise Card
Managed by: Compucredit
Customer line: 0870 3335 487
Lost/Stolen: 0800 015 4753
Email: NA
Website: NA


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