We are aware there has been a technical issue with a number of direct debits that were due on the 1st and 2nd April. We are working to rectify the problem and customers need take no further action. Payments will be taken automatically on the 7th or 8th April. We sincerely apologise to all of our customers for any inconvenience caused. If you believe you have been impacted by this problem and have any concerns please contact us on 02380 215298, or by email to collections@southernfinance.co.uk

Redemptions for Avuba, Aviva, 3V, Anytime & PayTop



This page only applies to Avuba, Aviva, 3V, Anytime and Paytop prepaid cardholders.


The surviving obligations of the closed Avuba, Aviva, 3V, Anytime and Paytop card programmes were transferred to Enumis Ltd on 12th June 2020


If you have a prepaid card from Avuba, 3V, Anytime and Paytop and would like to redeem the balance, please follow this link www.enumis.co.uk/contact to log your enquiry, or alternatively please call Enumis Ltd main switchboard telephone number on 020 3633 4530


If you have a prepaid card for Aviva, please call Aviva Customer Services Helpline on 0845 300 4026 first and they will liaise with Enumis on your behalf.