We are aware there has been a technical issue with a number of direct debits that were due on the 1st and 2nd April. We are working to rectify the problem and customers need take no further action. Payments will be taken automatically on the 7th or 8th April. We sincerely apologise to all of our customers for any inconvenience caused. If you believe you have been impacted by this problem and have any concerns please contact us on 02380 215298, or by email to collections@southernfinance.co.uk
Raphaels Bank traces its roots back to 1787 and is one of the oldest independent banks in the UK. Today we operate as a dynamic, niche savings and lending bank with a portfolio of ATMs and a well-established payment services division.
Raphaels Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and qualifying clients have the protection offered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. The Bank is also a member of both MasterCard and VISA, and the LINK interchange network.
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